If you’re holding onto older DJI Enterprise gear, brace yourself: DJI has announced that January 30, 2026, will be the last day it offers any official support for six legacy products. After that date, users lose access to product inquiries, technical help, troubleshooting, maintenance, and repairs. In simple terms: if it breaks, you’re on your own.
DJI says this is part of its routine lifecycle management. As tech evolves and industries change, the company evaluates older products and eventually retires support to free up resources for newer, more capable hardware. For many enterprise customers, this shift will feel like the end of an era.
Here’s what’s getting cut, and what these products actually are…
- Matrice M200 V2 (Production ended Jan 2020): The M200 V2 is the workhorse inspection drone many utility companies fell in love with. Built for rugged industrial jobs, it was widely used for powerline checks, construction monitoring, and search-and-rescue missions.
- Matrice M210 V2 (Production ended Dec 2020): A step up from the M200 V2, the M210 V2 added support for dual downward gimbals, making it a favorite for mapping teams and infrastructure inspectors who needed multiple sensors working simultaneously.
- Matrice M210 RTK V2 (Production ended Dec 2020): This model took the M210 platform and added RTK positioning, giving operators highly precise geolocation — a huge advantage for surveyors and teams needing centimeter-level accuracy.
- Zenmuse XT (Production ended Aug 2019): The original Zenmuse XT is a thermal imaging camera built in partnership with FLIR. It was the go-to tool for firefighters, solar panel inspections, and industrial thermal scanning before more modern sensors came along.
- Zenmuse XT2 (Production ended Jan 2021): XT2 combined 4K visual imaging with thermal imaging in one payload, letting teams switch instantly between thermal data and standard video. It was a big leap forward at the time, and widely used in public safety.
- Lightbridge 2 (Production ended Jan 2021): Lightbridge 2 served as DJI’s early high-definition video transmission system for enterprise drones, before OcuSync and newer digital links took over. It powered live feeds for broadcasters and inspection crews long before today’s ultra-stable transmission systems.
What service suspension actually means
Starting Jan 30, 2026, DJI will stop all:
- Technical support
- Customer inquiries
- Official repairs and maintenance
- Replacement or repair of core components
- Firmware or compatibility troubleshooting
Your drone will still fly, but with no safety net. And for enterprise users who rely on uptime and reliability, this could become a huge operational risk. DJI explicitly recommends that users of the affected products “upgrade to an alternative product of a new model,” in order to continue enjoying its “improved technologies” and efficient customer service.
That means if you still fly a Matrice 200-series V2, or use a Zenmuse XT / XT2 thermal camera, now is the time to start evaluating newer DJI hardware. For many, the right path might be migrating to newer enterprise-grade drones that still enjoy full support, or at least ensuring you’ve got any needed spare parts or repairs done before the January 30, 2026, cutoff.
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