DJI Care Refresh – What is it and why would you need it?

What is DJI Care Refresh and why would you need it?

What is DJI Care Refresh and why would you need it? Well, that is a good question. Have you seen any of these (here and here.) recent videos of drones crashing in the water or being damaged by water? If that was your drone and you had DJI Care Refresh, you could request a replacement. Once you buy DJI Care Refresh, you can request up to two replacements within the 12 months that your plan is valid. Doing so will require you to pay another fee at the time of request but it is still a heck of a lot cheaper than buying a new drone. For instance, when you buy a DJI Mavic 2, you can purchase DJI Care Refresh for an additional $139. If you happen to damage (see terms) your drone, you can request a replacement. For the Mavic 2, the first replacement would cost you $119 and the second $139. It provides you peace of mind when you’re flying and as you can imagine, DJI Care Refresh has been very popular.

Currently, DJI is running a promotion and they have reduced the price of their DJI Care Refresh program by 10%. See below for details.

On top of that we’re giving away five DJI Care Refresh plans for free to the first five people who buy a Spark, Mavic Air, Mavic ProMavic 2 or even Phantom drone through our affiliate links. Just email us your order number and we will send you the coupon code. We only have five coupons to give out so whoever gets there first, gets their free DJI Care Refresh plan. Fyi – when you buy through our links you do not pay anything extra for your drone. We just get a small commission from DJI.

What is DJI Care Refresh?

DJI Care Refresh is a comprehensive warranty program that DJI developed to get you flying again as soon as possible after you accidentally crash or damage your drone or gimbal during normal use. With DJI Care Refresh, which you can buy for an additional fee when you purchase your drone or at a later point in time, DJI will send you up to two replacement units within the 12 months the plan is active. There is also a DJI Care Refresh Express option that will get you back in the air even faster as there “will not be an assessment of damage responsibility, and the replacement will be sent to you faster than under usual circumstances”.

What I really appreciate, as somebody who loves watersports, is the fact that DJI Care Refresh covers you in case of water damage to your drone. Something that happens every so often as you can see here and here.

That’s an Inspire and a Phantom 4 going in the drink. Ouch!

Different scenarios that would be covered under DJI Care Refresh are:

  • User error
  • Signal Interference
  • Collision
  • Water Damage
  • Drop Damage

The service process works as follows:

  • Accident Occurs
  • Online Repair Request
  • Send to DJI Repair Center
  • Pay Replacement Fee
  • Free Shipping

DJI discounts DJI Care Refresh by 10% until January 20, 2019

You can buy DJI Care Refresh at the time of purchase for a brand new drone or at a later point in time. Currently, DJI is offering a 10% discount on all the packages. For instance, for the DJI Spark, it would normally cost you $59, now only $53. The promotion runs until January 20, 2019. In the table below you can see all the discounted prices for the various drones.

Product Name

Promotion Price (10% Off)

DJI Care RefreshSpark 53 62 53
DJI Care RefreshMavic Air 80 89 80
DJI Care RefreshMavic Pro 89 107 89
DJI Care RefreshMavic Pro Platinum 116 134 116
DJI Care RefreshInspire 2 269 305 278
DJI Care RefreshPhantom 4 Advanced 125 143 134
DJI Care RefreshPhantom 4 Pro 134 152 143
DJI Care RefreshZenmuse X4S 53 62 59
DJI Care RefreshZenmuse X5S 170 197 179
DJI Care RefreshZenmuse X7 449 467 422
DJI Care RefreshPhantom 3 SE 53 71 62

When you shop online at the DJI store, you will get the option to select DJI Care Refresh after you have selected any accessories to go with your drone. Be sure to check their Terms of Service and FAQ’s before buying.

5 free DJI Care Refresh coupons

DJI gave us 5 coupons for 100% off the purchase price for the DJI Care Refresh. These free plans are only available for the DJI Spark, Mavic Air, Mavic Pro, Mavic 2 and the Phantom drones. So, depending on the drone these coupons could give you $53 to $134 in value, and even more after DJI’s current promotion. Keep in mind that the 5 coupons we’re giving away will expire on February 28th, 2019 (UTC +8). In order to get one of these coupons, simply buy your next drone through one of our affiliate links here: Spark, Mavic Air, Mavic ProMavic 2 and Phantom and send us your order number at dronedjtips at We will reply asap with one of the coupon codes. We only have five of them so don’t wait too long.


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