DJI Mavic 2 Enterprise Stories Yesterday

DJI is serious about growing their enterprise business. Just watch the DJI Airworks keynote, if you were in any doubt. This is made clear again today as they announce an upgraded support program for business customers who buy a new Mavic 2 Enterprise Zoom, Mavic 2 Enterprise Dual or Phantom 4 RTK drone. The plan adds basic repair and replacement coverage for one year after the initial purchase, including up to two product replacements for any single drone at a small, standard fee. The new plan is similar to DJI’s for-consumers-only, Care Refresh plan, but now free of charge for business customers. As such a customer, you only pay a small fee when you actually need a replacement for your drone.

DJI’s Enterprise Shield will remain available and can also be used by customers who had already bought an enterprise-type drone from DJI and are looking for extra peace of mind. The difference between Enterprise Shield and the new, upgraded support program is that under the first you are entitled to unlimited free replacements, which is not the case with this new support program. And Enterprise Shield also covers other commercial grade drones such as the DJI Matrice series. See below for all the details.

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The DJI Smart Controller is sold out. Yes, almost exactly 24 hours ago, I wrote that the DJI Smart Controller was available to US customers and now it is out of stock again on the DJI online store. It seems that the new controller with the 5.5″ built-in display has sold out within the first 24 hours of hitting the market in the US. Clearly, many drone pilots appreciate the brighter, built-in display, better range and other features that the DJI Smart Controller offers.

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DJI Mavic 2 Enterprise Stories January 21

Last Friday, I wrote about the DJI Smart Controller and when it might be shipping to customers in the US. Sometime that same day, the FCC re-activated the equipment authorization system and the filing for the DJI Smart Controller appeared. Since then the product listing on DJI’s online store has been updated as well and the product is now available for purchase.

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DJI Mavic 2 Enterprise Stories January 18

DJI Smart Controller looks great, especially in a case like this with a DJI Mavic 2 Enterprise, but when will this new device ship to customers in the US? DJI introduced the well-received, but slightly expensive, DJI Smart Controller during CES 2019. However, ever since the introduction this new device has been listed as out of stock on the US version of the DJI online store. One of our readers in Germany was able to buy the new controller online and received it yesterday. The photos in this article were taken in Asia (Taiwan) where the Smart Controller apparently has been shipping as well. The US customers though seem to have been left in the cold. What is going on here? When will DJI be able to ship their new Smart Controller to their US customers?

Update 1/21/19: it is in stock now!

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DJI Mavic 2 Enterprise Stories January 10

The newly introduced but out of stock DJI Smart Controller gets its first firmware update. Earlier this week, during CES 2019, DJI released the new DJI Smart Controller for the DJI Mavic 2 Pro, Zoom, and Enterprise drones. Interestingly enough the controller is still listed as out of stock on DJI’s website. And as of yet, we have not even seen this new product filed with the FCC, although the partial government shutdown might have something to do with that. On top of that, there are persistent rumors that the Chinese drone maker is working around the clock to assemble all the necessary components for this new controller. Leaving us wondering when we may be able to actually buy this exciting new device. However, none of this stopped DJI from releasing the first firmware upgrade for the DJI Smart Controller.

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DJI Mavic 2 Enterprise Stories January 8

This morning DJI released their new DJI Smart Controller during CES 2019. Right after the official announcement at 9 am EST, the first reviews showed up on YouTube. At $649 the new DJI Smart Controller is not cheap by any means but the brighter screen will be very useful for many drone pilots. The price goes down to $400 when bought in combination with the DJI Mavic 2 Zoom or Pro drone.

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